KongSoft Inc. Helpdesk

This is our support system . Welcome to write down your questions.

  1. How to upgrade to the Easy CD Ripper v2.3.10?
  2. Lost Registration Code Policy.
  3. How to buy Easy CD Ripper with a check or money order?
  4. What will happen after I finish an order?
  5. Code not valid.
  6. How to get the program after purchase?
  7. No CD is Showed.
  8. Can I convert CDA to mp3?
  9. How to become our affiliate?
  10. What is the difference between Easy CD RIpper Professional and Standard version?
  11. String Resource Error.
  12. Shows registered but still can convert five files.
  13. Can not convert WMA9?
  14. External 8000 Error.

How to upgrade to the Easy CD Ripper v2.3.10?

  • You can upgrade to the Easy CD Ripper v2.3.10 Standard for free! And it just costs $9.95 to upgrade to the Easy CD Ripper v2.3.10 Professional!
  • It just needs your full name and email which you used to purchase the program. Please follow the steps as follows:

    1. Please go to http://www.8to32.com to download this version.
    2. Please go to http://www.8to32.com/helpdesk/index.php then choose Create Account.
    3. Use your full name and email which you used to buy our software to create a new account.
    4. Choose upgrade and then follow the instructions.

  • Finally you will get a new reg name and a very long code then please use this reg name and reg code to unlock the program.

    1. Run the program and click Help in the menu of our software.
    2. Choose Register. Please type the reg name into the first box and copy and paste the reg code into the second box.But don't type them by your hand.

Lost Registration Code Policy

  • If you lost your code please e-mail to Registration@8to32.com
  • Please include your Order ID and your email address which you used to purchase the program and as much order information as possible, for us to find out your record.


How to buy Easy CD Ripper with a check or money order?

  • Easy... Just send a check or money order for $15 (standard) or $19.95 (professional) to :

  • Emetrix.com
    Qwerks.com Inc.
    1648 West Willow Drive
    Kaysville, UT 84037


  • Make sure to include the words "Easy CD Ripper Standard" or "Easy CD Ripper Professional" and your complete name and address, phone number, and E-mail address.


What will happen after I finish an order?

  • You will receive an e-mail confirming your order soon after your sending the online order form. Then, within 24 hours, you will receive a second e-mail with your registration code and instructions to unlock the program.
  • If you do not get your code in time please e-mail us at registration@8to32.com. Please include your name, address, e-mail address, and order ID(if you have it). We will be happy to help you.

Code not valid

  • The code is for the latest versions above v2.00. So your code for the v2.00 or v2.13 is also valid for the v2.3.10. Please upgrade to the version.
  • Please copy and paste the code from your confirmed email but don't type it by hand.

How to get the program after purchase?

No CD is Showed

  • Please click NewCD to refresh the program.
  • If you haven't chosen your CD-Rom. Please click Option in the interface and then choose the kind of your CD-Rom.

Can I convert CDA to mp3?

  • CDA is a virtual file which windows 's system creates to display the information of the audio cd .
  • If you want to rip CD Track , you can just open our easy cd ripper , than rip the tracks in the tracklist , it will equal to converting CDA to mp3.

How to become our affiliate?

What is the difference between Easy CD RIpper Pro and Standard?

  • Professional version:
    Professional AudioCD Clone
    Professional Encoder Options
    Professional Unlimited Sample rates Converting
    Professional Technical Support

    Standard version:
    Standard Unlimited Tracks And Files Converting
    Standard Technique Support

    It will become Easy CD Ripper Pro or Stand depended on your regcode.   

string resource error

  • Please go to http://www.8to32.com/org/new.htm to download the Path1. And this problem will be solved.

Shows registered but still can convert five files.

  • Please uninstall all the Easy CD Ripper on your PC and then reinstall the latest version 2.25 from our website http://www.8to32.com .
  • Run the program and click Help in the menu of our software.
  • Choose Register. Please type the Reg-Email into the first box and copy and paste the reg-code into the second box. But don't type them by your hand.

Can not convert WMA9?

  • Please click WMA9 this option when you install our program so that the program can convert wma files.

External 8000 Error.

  • Maybe you can install ASPI CDReader when you install this software, and than run this software and choose [options] -> CDROM -> ASPI CDReader. This will resolve this.
  • Because your CDROM not on SCSI or ATAPI, so WINNT's Native Access can't support it, but you can use ASPI layer to resolve this.

 

 

Products

What's New

(V2.3.10 - Mar/17/2007) NEW!
  • Support clone Audio CD image.
  • Support AAC decoder.
  • Support MP4 decoder.
  • Support M4A decoder.
  • Support expert Lame options.
  • Support WMA 9

Download

Easy CD Ripper v2.3.10
Installation Wizard:


.Exe file (2.79 MB)
.Exe file (7.22 MB) & WMA9 lib

 

Register online

($ 19.95)

Easy CD Ripper v2.3.10 Professional
Emetrix

($ 15)

Easy CD Ripper v2.3.10 Standard
Emetrix

 

 


Copyright KongSoft Inc. 1999-2007